Delivery

ENJOY FREE SHIPPING ON ALL ORDERS OVER £50. All UK and European orders are dispatched from the UK. 

UK Shipping 2-3 days

  • Shipping is free on all orders over £50.
  • There is a flat rate delivery charge of £4 for all orders under £50, which will automatically be calculated at checkout. 
  • We use DPD Local courier services.
  • For areas outside the UK mainland please allow a further 2-3 days.

European Shipping 5-7 Days

  • There is a flat rate delivery charge of £10 for all orders to select EU Countries which will automatically be calculated at checkout 
  • We ship to the following EU countries; France, Belgium, Germany, Spain, Denmark, The Netherlands, Ireland, Luxembourg, Austria, Finland, Greece, Italy, Sweden, Monaco, and Portugal
  • We use DPD Local for all European deliveries.
  • All goods shipped to EU countries already have the relevant VAT included. There are no additional taxes before import/export duties on goods shipped within the European Union. 

Rest of World

For deliveries outside of the UK and European countries listed above please visit www.wallacecotton.com

Notes on Delivery:

  1. Once dispatched you will receive an email notification confirming the delivery date along with delivery information.
  2.  All deliveries will be sent by a 'tracked and signed for' service, requiring a signature upon delivery. Please ensure you are in to receive your delivery.
  3. We are unable to split the delivery of an order between two addresses, so should you wish to treat yourself and a friend you will need to place two separate orders online.
  4. During public holidays and sale periods delivery may take an additional 1-2 days.
  5. Unfortunately we are unable to ship to PO Box numbers, a street address and house number must be provided for delivery.
  6. Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries. Our delivery dates are estimates and we cannot guarantee specific deadlines.
  7. By ordering from www.wallacecotton.co,uk, you accept our Terms & Conditions and great courier/postal service. You also release Wallace Cotton from all liability if an incorrect address is supplied or a parcel is stolen from your property after delivery. 

 

Payment

  • Prices are displayed on the site in British Pounds Sterling, and include VAT but not delivery charges. Note that these prices are subject to change from time to time.
  •  If you are ordering from outside the EU, additional charges may be levied at the point of destination which are out of our control and are the responsibility of the purchaser.
  • Payment may be made by credit or debit card, PayPal or internet bank transfer. We cannot accept payment by cheque. Payment will be processed at the point of order confirmation.
  • Card payment is in a secure online environment with our trusted payment gateway provider, Payment Express. 

Internet Banking Details:

Please submit payment to the following account, and put your name and/or order number as reference:

Sort code             16-00-84

Number               11005195