Privacy & Security

Wallace Cotton (UK) Ltd is registered with the Information Commissioners Office (UK) and the collection and storage of data on our site is governed by the rules of the UK Data Protection Act.

 

Privacy Policy 

Your Information

When you shop on this site you will be required to provide personal information including: your name, mailing address, phone number. This information is required to enable us to deliver orders, deliver catalogues, contact you by email regarding orders or enquiries, and to deliver email newsletters.

How we store your information

Your information is stored on secure servers, and may be transferred to or stored in a location outside the European Economic Area (“EEA”). It may also be managed and processed by staff who are located and operating outside of the EEA, for the purpose of fulfilment, customer services and marketing. We will take all necessary steps to ensure that your information is treated securely and in line with our privacy policy.

How we use this information

Information that you enter on this site may be used for the following purposes:

  • To enable us to process your online transaction
  • To assist with any customer service enquiries
  • To provide information that may be of benefit to you regarding new products and special offers
  • To send you catalogues
  • To optimise our site in order to enhance the usability to you

Sharing your information

We may only pass on your information to third party organisations in the following circumstances:

  • To enable the processing of your transaction
  • If we are legally required to, which may include the exchange of information with organisations for the purpose of fraud prevention and/or credit checking purposes
  • Should the business and website be sold

Your rights

You have the right to request access to the personal information that we hold about you. You also have the right to unsubscribe from any of our email newsletters or posted catalogues. This can be done by changing the settings on your account when you are logged in, or by emailing us at info@wallacecotton.co.uk.

Physical Address 

c/o Kingston Smith, Devonshire House, 60 Goswell Road, London EC1M 7AD